Mission and Philosophy

Hollister Insurance’s mission is to provide our clients with cost effective, high quality, comprehensive insurance and employee benefit plans.  We work hard to build and maintain long-lasting relationships with our customers, and we are committed to helping our community whenever possible.  We value quality of coverage above price, but whenever possible we will deliver on both price and quality.  We are committed to helping our clients throughout the year, and like to be seen as “outside staff” by our clients.

 

History

Matt Hollister became an independent broker in 1999, having left John Hancock Mutual Life Insurance Company where he was responsible for sales and client management for John Hancock’s New England sales office.  As an independent broker, Matt Hollister worked for Special Risk of New England (SRNE), in Danvers, MA.  Matt left SRNE in October, 2000 to start Business Benefits, Inc., a full service brokerage and benefit administration provider.  In 2001, Business Benefits was renamed Hollister Insurance Brokerage, Inc.

 

Hollister Insurance has grown significantly from our two employees and about 20 clients a decade ago.  Today, Hollister insurance works with 25 top quality insurance carriers, and over 150 employers throughout New England, and has added business insurance (property, liability and worker’s compensation) to our portfolio of products.

  

Client Profile

Hollister Insurance works with both  long-established benefits and insurance plans, as well as startups.  We work with employers in most industries, including retail, wholesale, non-profit, healthcare, manufacturing, and high-tech, to name a few.  Our average customer size is approximately 50 employees, but we will work with companies with as few as 5 employees and we have customers with over 250 employees.   Our specialty is working with complex insurance risks and employee benefit issues, including mergers, acquisitions, and startups. 

 

Our income is mainly commissions-based, but we are also able to provide our services on a fee basis.